Frequently asked questions
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Is trading risky?
Yes. You can lose some or all of the money you trade with. Only trade with money you can afford to lose. Read the risk disclosure before you start.
Can I practise first?
Yes. The demo account uses virtual money and simulated prices.
How do I deposit?
Deposits are made with the methods available in your country, such as M-Pesa. Funds are credited after the payment is confirmed.
How do I withdraw?
Verify your identity, enter your authenticator code and request a withdrawal. It is paid to your verified phone number after review.
Why do I need to verify my identity?
Financial regulations require us to know our clients. Verification also protects your account.
Is it available in my country?
Real-money trading depends on local law and is restricted in some countries. See the restricted jurisdictions page.
How do I protect my account?
Use a strong unique password, turn on two-factor authentication and review your signed-in devices regularly.